Hot and Cold In Different Cultures

Cultural Disorientation

Flying from one country to another sounds so exotic. Life in a foreign culture can be exciting, but it can often lead to misunderstandings and this is something I have tried to keep before me as I listen to leaders from so many different countries and backgrounds.

The Shower

In Kuwait I was ‘inwardly’ thrilled to be in a country where things seemed familiar from a North American perspective. It started in the morning when I went to have a shower. I could hardly wait. I trusted the water and even recognized how the faucet worked. Believe me, these things were new to us!

I turned the tap on and tilted it to the middle. The water was quite warm, so I moved it towards the blue dot. The water temperature increased.

“Ah”, I thought, “it is not a ‘civilized’ here as I thought. They put the tap in backwards.” So I moved the handle back towards the red dot – but the water was hot there too. Strange?

At breakfast I shared my experience with Warren and Debbie Reeve where I was staying. They smiled (laughed actually) and told me in Kuwait during the summer that water heaters are turned off because water tanks are stored outdoors in the 45 degree Celsius sunshine.  So it is all hot – blue or red.

While I was trying to impose my Canadian expectations on the shower faucet it simply functions differently here. It takes a different type of traveller to consciously set aside our predispositions to listen to the culture of others. We all know how it is when you visit a place as a tourist and it seems so ideal. You just want to stay there. Yet when you really listen to those who live there you find it is not as glamorous as you thought. No place is perfect.

For Bob and I as we are travelling abroad, we have discovered that it’s when we experience and see things that you do not see when you are just a tourist that we have really ‘listened’ to the people and begin to understand the culture.

The potential for culture shock or misunderstanding is present every time you change cultures. For us that has been almost every week for the last month and half. Although we have both traveled widely we can still experience culture shock.

Having a sense of cultural disorientation is normal, but there are a few things that I have been processing that I think may be very applicable when I return home to Vancouver to a very international church.

Travel Tips

In communicating with people from different cultures in your city here are a few things we have learned that help:

• Try not to respond with contempt for those from a different culture.
• Stop anticipating you can do everything just as you would back home – toilets alone will make this real for you.
• Don’t always compare the new culture with your culture; doing so may cause you to see the new culture as inferior.
• Try to learn the local language. Bob is very good at this, although his attempts have also caused rooms to burst out in laughter.
• Ask questions so you can understand the culture and the rules of social behavior.
• Refrain from making comments about the amount of litter lying around in public places – we often don’t see the litter in our own back yard.
• Be aware of common ethnocentric expressions like talk of drivers driving “on the wrong side” of the road. Just say the “opposite side” or even the “left-hand side”?
• Don’t speak about the Arabic language as being read “backwards.” Just say “from right to left” or “in the opposite direction from English”?
• When sampling the food of another culture, using a phrase like “Oh, that’s different” rather than more pejorative terms or awkward facial expressions that clearly imply you didn’t like it. (I have used this a few times.)
• Don’t assume you can take just take photos whenever you want, ask first. Oh and a safety tip, do not take pictures in government buildings or public transportation buildings without asking. 🙂
• We all have a comfort zone, an invisible zone of psychological comfort that we carry with us. We call it our personal space and it varies with different cultures. How much personal space one needs varies depending on who we are talking to and the situation we are in. Don’t assume that your degree of personal space is correct (especially important in India or other very crowded cities).
• There is an additional resource I would recommend on this subject. World Vision Australia has a two-page pdf  on being a culturally sensitive traveler I encourage you to read if you are planning to travel to other cultures – especially those of extreme poverty. It is available here.

So while this all seems easily applied while I am the minority in another country and culture, I am pondering how I might live differently at home.